Terms & Conditions

Cancellation policy

If the customer is no longer able to attend on the date booked then it can be moved to another available equal day within a 2 month period as long as we’ve received notice 30 days before the date of your booked experience.

If the notice is received less than 30 days before the date of your booked experience then we will only offer to move dates in exceptional circumstances at our discretion.

Although we’ll do our best to run every booked experience, it may happen that for operational reasons we have to cancel. When this happens we’ll offer to rebook you on a different day or provide you with a full refund.

Payment terms

All bookings will have to paid for in full prior to the start of the experience.

Risks

Our experiences are run on a working farm with farm animals. By attending our experience you accept that there are risks associated with visiting a farm and will not hold us liable for any damage, injury or illness.

As the person booking you take responsibility for informing all other people in your booking of the risks and these terms.